Privacy Policy

1) Introduction.

We are Nairobi Realnet Investments Limited. Our website address is: www.mabatiyetu.co.ke. Our trading name is Mabati Yetu Factory.

We respect your privacy, and we are committed to protecting your personal data by maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information.

This privacy policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Mabati Yetu Factory. This policy is not applicable to any information collected offline or via channels other than this website.

2) Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with our affiliates or service providers for the purposes of providing you with the products and services you have requested.

3) Identifying Purposes

We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your names, company name, Identification Numbers, telephone, email address, bank account details, delivery address, profile data and payment information are provided as part of the order process.

We do not collect any Special Categories of Personal Data about you (e.g., your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

4) Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

5) Limiting Collection

The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, WhatsApp, or the Internet.

6) Limiting Use, Disclosure and Retention

Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal Information will only be retained for the period of time required to fulfil the purpose for which we collected it or as may be required by law. 

7) Accuracy

Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfil the purposes for which it is to be used.

8) Safeguarding Customer Information

Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.

9) Openness

We will make information available to you about our policies and practices with respect to the management of your Personal Information.

10) Customer Access

Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

11) Additional Information

11.1 Other Websites

Our website may contain links to other third-party sites that are not governed by this privacy policy. Although we endeavor to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.

11.2 Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

11.3 Children’s Information

Mabati Yetu Factory webstore is not intended for children, and we do not knowingly collect data relating to children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly erase such information from our records.

11.4 How long we retain your data.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

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Thank you for going through our Privacy Policy.

If you have any questions or enquiries with respect to our privacy policy or our practices, please contact us via email ( sales@mabatiyetu.co.ke ) or Phone Number

  • +254 700 667 667.
  • +254 701 667 667.
  • +254 702 667 667.